Check out our brand new PVR Beta site and let us know what you think! Email us at feedback.pvrcinemas.com . Click Here

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Your unique user name and password will be your key to a whole host of benefits! As an online member you can enjoy the privilege of:
  • Ticket booking facility.
  • Exciting contests where you win exclusive movie merchandise.
  • Receive fortnightly E-Newsletter - The PVR Wire - that gives you all the juice, the movie gossip, the latest at PVR, cool contests and a whole lot more The best part of all - you get all of the above absolutely FREE, so what are you waiting for? Get cracking, register now!
  • Step 1.Go to FREE REGISTRATION, submit details & your ID is activated! If already a member then go to MEMBER ZONE and LOGIN. You need to be a registered online member to avail of the ticket booking facility. Please remember your user name and password for all future bookings.
  • Step 2. Click on MOVIES subsection NOW PLAYING You can click on the movie names to view details.
  • Step 3. From the top band SELECT the region, cinema, movie and date, preferred show timing and the number of tickets, category and mode of delivery.
  • Step 4. SUBMIT! Check ticket details and even choose the seats of your choice. Enter your payment mode details and your booking is complete!
  • Step 5. NOTE your Transaction ID. It must be mentioned at the time of ticket collection at the cinema counter. Do Note: Tickets must be booked at least 2 hours before the show.
Nominal amount per ticket as convenience fee is charged for all PVR Cinemas. You have to collect your tickets from the booking counter prior to the show using your Transaction ID & Credit Card used for same.

Can we carry any belongings?
Please do not carry any camera, laptop, electronic items, shopping bags, outside eatables, chewing gum, helmet, cigarettes and other tobacco items inside the cinema premises as these are strictly NOT allowed. PVR does not have a baggage facility at the cinema premises hence please make alternate arrangements for all these restricted items. PVR will not be responsible for loss of any of these items.
YES, for movies that will start playing the following week (from Friday). Go to NEXT CHANGE section, click on your preferred show timing for a particular movie to start the booking process.
Once tickets have been bought online, they are considered sold and cannot be cancelled, refunded or exchanged.

INTRODUCTION

Your privacy is important to pvrcinemas.com. We recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. This information helps us improve your movie going experience with better content, services and opportunities. This policy tells you about the information gathering and dissemination that we conduct. As we continue to grow, this policy may change, so please check back periodically for updates

THE INFORMATION WE COLLECT

We ask our users to register when they use the pvrcinemas.com. site and services (collectively, the "Service"). Through our online registration process, we collect a variety of information about the user, which may include, among other things, name of the person registering, location, gender, phone number, email address, user name and password. pvrcinemas.com may also request and collect other information from time to time.

We automatically track information related to use of the Service. This information may include, among other things, URL tracking information, what browser the user is using, the user's IP address, pages and ads viewed by a user and selections or other actions taken on the Service. We may track usage through cookies. A cookie is a small data file written to a user's hard drive. Cookies may be used to, among other things, allow automated log-in and may contain information such as a Login ID or other information about preferences or Internet use. Third party advertisers that we work with may also place cookies on browsers of users of our Service.

We also collect information about your movie preferences. For example, we may collect, among other things, information such as what movies you purchase tickets to or what theatres you attend. We may save information sent or posted to the Service. For example, we may save messages posted in our chat rooms or other message areas or feedback left for other users. We may collect correspondence, such as emails or letters, sent to us. We may collect user responses to online polls, ads, surveys, electronic newsletters and questionnaires.

DELETION OF INFORMATION AND RECORDS

While pvrcinemas.com. may track and store information, pvrcinemas.com. shall not be obligated to do so and may delete any information and records, in whole or in part, at any time

What we use the information for :

We use the demographic information to enhance your user experience by, among other things, delivering you content that is relevant to your interests. We may use the contact information you provide us to notify you of new services or special deals that we or our partners are offering, to distribute movie related information to you or to conduct surveys or other similar activities. When you register with us, you may choose to opt-out of receiving these notices or mailings from pvrcinemas.com at the time of registration.

pvrcinemas.com does not sell or rent personal information about its customers to any third parties at this time. pvrcinemas.com does, however, perform statistical analyses of customer usage in order to measure interest in, and use of, the various parts of the Company's web site, and the Company may share that information with current and prospective advertisers, and other interested third parties. This information is aggregated data only (such as statistics), and contains no personally identifiable information whatsoever.

pvrcinemas.com. strives to protect the personally identifiable information of the users.

pvrcinemas.com. may disclose the personally identifiable information only on:

expressed authorisation of the user to do so
the provision of the requested service demands so
requirements to comply with the governing law
opportunity to add value to the user
However, pvrcinemas.com may share aggregated statistical information about the use of the pvrcinemas.com. web site with partners and associates for the purpose of research and analysis. Even in these cases, pvrcinemas.com. will strive to protect the individual users' personally identifiable information.

Please note that pvrcinemas.com may sell, share or transfer personally identifiable information about its customers with any successor in interest (e.g. if the Company is sold to a third party). Additionally, in certain cases, pvrcinemas.com may be required to disclose your personally identifiable information when the law requires it, or in response to any demand by law enforcement authorities in connection with a criminal investigation, or civil or administrative authorities in connection with a pending civil case or administrative investigation.

pvrcinemas.com. users should also be aware that if they voluntarily disclose personal information in any chat areas or bulletin boards within the pvrcinemas.com web site, that information might be collected and disseminated by third-parties, and result in, among other things, unsolicited inquiries, messages, and offers from third parties. This third-party conduct is out of the control of the Company.

SECURITY

pvrcinemas.com. has implemented security measures to protect against the loss, misuse and alteration of the information under our control. We protect the secure areas of our Site with a firewall. Although pvrcinemas.com has implemented adequate security measures, the site has contracted Verisign to provide an extra assurance of security. Although, the site is completely virus-free, the User is advised to employ virus scans for extra security, as pvrcinemas.com is not liable for any virus picked up at the time of transmission.

CHOICE/OPT-OUT

pvrcinemas.com. allows users the option to opt-out of receiving communications from us and our partners at registration. If you decide later to opt-out you can contact us by sending e-mail to admin@pvrcinemas.com.

GENERAL INFORMATION

Please note that pvrcinemas.com tries its best to collect data from the most authentic source. However, at any stage, pvrcinemas.com is not liable for any loss, monetary or otherwise, resulting from the usage of their data.

QUESTIONS

If you have any questions about this privacy statement, you can email us at admin@pvrcinemas.com.

PVR LOGO

PVR is a registered trademark of PVR Limited.

ACCEPTANCE OF TERMS

Welcome to pvrcinemas.com (the "PVR Website"). The PVR Website is owned and operated by PVR Limited (herein for brevity referred to as "PVR"). By using or registering for pvrcinemas.com, users and the entities or persons they represent ("User" or "Users") agree to be legally bound and abide by the terms, conditions and notices set forth or referenced herein and any other condition displayed on any of the pages of the PVR Website (collectively, the "Terms" "). PVR reserves the right to change, alter, modify, amend these Terms, from time to time, at its sole discretion without serving any notice to you ("Modifications"). The amended terms and conditions shall override the Terms to extent any such amended term is inconsistent or repugnant to these Terms and all Users shall be bound by such amended Terms. You can review the most current version of the Terms at any time at Terms and Conditions. Your continued use of the PVR Website following the posting of any Modifications constitutes acceptance of the same. If you do not agree to all Terms and conditions mentioned herein, as amended from time to time, you are requested not to access or avail of the Services provided or use the PVR Website. The use of the term Representatives shall include PVR's employees, sponsors, directors, officers, shareholders, agents, representatives, affiliates, subsidiaries, advertising, promotion and fulfillment agencies, consultants and advisors. You are advised that currently transacting on the PVR website to confirm a ticket will cost the user a nominal service fee per ticket. This fee is in addition to the price of the ticket as available at the PVR Cinema ticket counter. You can direct any questions concerning these Terms to:

Attention: Legal Department
PVR Limited
61, Basant Lok, Vasant Vihar
New Delhi.

OR

send an e-mail to: admin@pvrcinemas.com

PERMITTED USE

You agree that you are only authorized to visit, view and to retain a copy of sections/pages of the PVR Website for your own personal use, and that you shall not duplicate, download, publish, modify, hack, tamper with, damage the contents in any manner or otherwise distribute the information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds, and other material on the PVR Website (collectively "Content") for any purpose other than to review movies and promotional information, or to purchase tickets for your personal use, unless otherwise specifically authorized by PVR to do so. You also agree not to deep-link (linking through any other page other than through the PVR Website homepage) to the PVR Website for any purpose, unless specifically authorized by the system administrator of the PVR Website to do so. Except as expressly authorized by the PVR Website, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from such Content. Notwithstanding the above, if no specific restrictions are displayed, you may make copies of selected portions of the Content, provided that the copies are made only for your personal, non-commercial use and provided you keep intact all copyright and other proprietary notices relating to the same. Systematic retrieval of data or other Content from the PVR Website to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from PVR Website is prohibited. In addition, use of the Content or materials for any purpose not expressly permitted in these Terms is prohibited. You agree that you shall not upload, post, reproduce, or distribute for commercial purposes any materials or design, text or graphics or Content on the PVR Website and further you agree that you shall not reproduce or transmit the same, in any form or by any means, electronic or mechanical or otherwise, including by photocopying, facsimile transmission, recording, re-keying or using any information storage and retrieval system without the express written permission of PVR. Permission may be granted only at the sole discretion of PVR.

REGISTRATION

In consideration of your use of on line information resources, online fora, ticketing services, products, web directory(ies), index(es), general materials and data, including, but not limited to, search services, suggestions and other content (including third party information, products, materials and content) (collectively, all the services provided to you the User, from time to time whether online or offline referred to as the "Services"), you represent that you are a holder of credit card/debit card or such facilities provided by banks and undertake and agree to: (i) provide true, accurate, current and complete information about yourself as prompted by the PVR Website's registration form (such information being the "Registration Data") and (ii) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or pvrcinemas.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, pvrcinemas.com has the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof). "

PRIVACY POLICY

Your Registration Data and certain other information about you is subject to our Privacy Policy. For more information, please see Privacy Policy.

MEMBER ACCOUNT,PASSWORD AND SECURITY

You will receive a password and account designation upon completing the registration process and you agree that with respect to your account and password: (1) You are responsible for maintaining the confidentiality of your password and account are fully responsible for all activities that occur under your password or account. (2) You will immediately notify the PVR Website of any unauthorized use of your password or account or any other breach of security; and shall be fully liable for all use of your account, including any unauthorized use of your account by any third party including the content of your transmissions through the PVR Website. (3) Agree that you are entirely responsible for any and all activities that occur under your account. (4) Will ensure that you diligently exit from your account at the end of each session. (5) PVR will not be liable for any loss or damage arising from any misuse of your password by any person due to any reason whatsoever. (6) Understand and acknowledge that PVR cannot and will not be liable for any loss or damage arising from your failure to comply with these requirements.

Access and use of password protected and/or secure areas of the PVR Website is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the PVR Website shall be liable to criminal action and/or such other action as per applicable laws.

RULES OF USER CONDUCT

By posting information in or otherwise using any communications service, message board, newsgroup, software library, or other interactive services that may be available to you on or through the PVR Website, you agree that you will not upload, post, or otherwise distribute or facilitate distribution of any content including text, communications, software, images, sounds, data, or other information that: is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, tortious, contains explicit or graphic descriptions or accounts of sexual acts (including but not limited to sexual language of a violent or threatening nature directed at another individual or group of individuals), stalk, threaten or otherwise violate the legal rights of others or otherwise violates these Terms; victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability; infringes on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any person or other entity; constitutes unauthorized or unsolicited advertising, junk or bulk e-mail (also known as "spamming"), chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling; contains software viruses or any other computer code, files, or programs that are designed or intended to disrupt, damage, or limit the functioning of any software, hardware or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any third party; or impersonates any person or entity, including any employee or representative of PVR; create a false identity or forged e-mail address or header, or otherwise attempt to mislead others as to the identity of the sender or the origin of the message; transmit any material that contains viruses, trojan horses, worms, time bombs, cancelbots, or any other harmful or deleterious programs; violate any laws including an acts, rules, guidelines or regulations, regarding the transmission of technical data or software through the use of the Services provided at or by the PVR Website; advertise or offer to sell or buy any goods or services for any non-personal purpose; interfere with or disrupt networks connected to the Services provided by the PVR Website or violate the regulations, policies or procedures of such networks; you also agree that you will not harvest or collect information about the Users or members of the PVR Website or use such information for any purpose including transmitting or facilitating transmission of unsolicited bulk electronic e-mail or communications, without their consent. You further agree that you will not knowingly solicit or collect personal information from a child 12 years old or younger without appropriate prior verifiable parental consent.

PVR is not responsible for screening, policing, editing, or monitoring the content posted by Users of communications services, message boards, newsgroups, software libraries, or other interactive services that may be available on or through the PVR Website. If notified of allegedly infringing, defamatory, damaging, illegal, or offensive content, the PVR Website may investigate the allegation and determine in its sole discretion whether to remove or request the removal of such content. Notwithstanding the foregoing, PVR does not assure prompt editing or removal of questionable content after online posting. Accordingly, you understand and acknowledge that PVR shall not be liable for any action or inaction with respect to conduct, communication, or Content on the PVR Website.

USER'S GRANT OF NON EXCLUSIVE LIMITED LICENSE

By posting or submitting content to any User-submit areas of the PVR Website, including discussion groups, you automatically grant, or warrant that as the owner of such content you expressly grant, the PVR a perpetual, irrevocable, non-exclusive right and license to use, reproduce, display, perform, adapt, modify, publish, translate, sublicense, copy, distribute, have distributed, and promote the content in whole or in part worldwide and/or to incorporate it in other works in any form, media, or technology now known or hereafter developed for the full term of any copyright that may exist in such content; and warrant and represent that you own or otherwise control all of the rights to the content and that public posting and use of your content by the PVR Website will not infringe or violate the rights of any third party. You also permit any other User to access, store, or reproduce the Content for that User's personal use as per these Terms

THIRD PARTY SITES

The Website may contain links to other Websites( "linked sites") the linked sites are not under the control of PVR Limited and PVR Limited shall not be responsible for the contents of any such linked site. These links are provided to you as part your convenience. Linked sites may contain information or material that you may find inappropriate or offensive. Should you, via linked sites contained on the PVR Website, view content that is not provided by the PVR Website, you do so at your own risk, as such content will not have been developed, checked for accuracy, or otherwise reviewed by the PVR Website, You understand and acknowledge that the PVR Website is not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such third party/ Linked sites, nor for any damages or losses caused by any delays, defects or omissions that may exist in the services, information or other content provided in such third party site, whether actual, alleged, consequential or punitive nor does PVR assume the responsibility of provision of content on or links to such third party/ Linked sites. The inclusion of such a link does not imply endorsement of third party/ Linked sites by PVR or its Representatives.

PROPRIETARY RIGHTS

You understand, acknowledge and agree that the PVR Website is the copyrighted property of PVR Limited, in the absence of any contrary indication. You understand and acknowledge that the PVR Website and its Content is protected by copyrights, trademarks, patents, trade secrets, or other proprietary rights and laws, and that these rights are valid and protected in all forms, media, modes of distribution, and technologies existing now or hereinafter developed. All Content and source codes is copyrighted individually or as a collective work under applicable copyright laws and treaties, and PVR owns all copyrights in the selection, coordination, arrangement, style of presentation, as now presented or as presented in the future, and enhancement of such Content and as databases pursuant to applicable laws and treaties.

DISCLAIMER

In preparing the PVR Website, we have endeavored to offer current, correct and clearly expressed information. However, since inadvertent errors of omission and commission can and do occur and since relevant laws and regulations often change, the Content and provision of Services may be neither current nor accurate. Further, the Content and information contained on the PVR Website is intended to provide general guidance on matters of interest. Nothing on the PVR Website constitutes professional advice, nor does any information on this PVR Website constitute a comprehensive or complete statement of the issues discussed.

ALL CONTENT AND THE SERVICES INCLUDED AT OR AVAILABLE THROUGH THE PVR WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS FOR YOUR USE. THE CONTENT AND SERVICES ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. PVR, DOES NOT WARRANT THAT THE CONTENT OR ANY SERVICE IS ACCURATE, RELIABLE OR CORRECT; THAT THE PVR WEBSITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE CONTENT IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE SITE IS SOLELY AT YOUR RISK.

The User agrees that he / she must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. PVR shall not be liable for any decision made or action taken by the User or others based upon reliance on information or materials obtained through use of the Service. We take cognizance of the fact that the User is acting in his or her own best interest and transacting at his or her own risk. Prior to the execution of any transactions the User should make himself / herself aware of all the terms and conditions governing the transaction.

LIMITATION OF LIABILITY

All transactions on the PVR Website, monetary and otherwise, are non-refundable, non-exchangeable and non-reversible, save and except in the event of proven gross negligence on the part of PVR or its representatives, in which event the User agrees that the User shall only be entitled to a refund of the amount actually paid by the User and actually received by PVR with respect to the purchase of tickets/ updates of member accounts/ purchase of virtual cards / gift voucher amounts / whether through the use of virtual card, credit card charge, card debit card, smart card or cash, which amount shall constitute liquidated damages. PVR or its Representatives shall not be liable for refund of any amount paid for purchasing tickets on line or availing any other Services on the PVR Website, save and except in the event of proven gross negligence on the part of PVR or its Representatives, then PVR or its Representatives, as the case may be, shall pay liquidated damages amounting to the actual amount paid by the User and actually received by PVR with respect to the purchase of tickets/ updates of member accounts/ purchase of virtual cards / gift voucher amounts / whether through the use of virtual card, credit card charge, card debit card, smart card or cash, which amount shall constitute liquidated damages.

UNDER NO CIRCUMSTANCES SHALL PVR OR ITS REPRESENTATIVES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THE PVR WEBSITE. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF PVR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, PVR'S LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT OF THE AMOUNT ACTUALLY PAID FOR BY ANY USER WHILE AVAILING ANY OF THE SERVICES ON THE PVR WEBSITE.

The PVR Website features a lot of content that is provided by third parties. PVR, its Representatives or any of its data or content providers shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon. In the event of the User suffering any loss or damage pursuant to reliance on such information and/or Content on the PVR Website or any third party website or due to the use of services, PVR or its Representatives shall not be liable in any manner and the User shall use such information at its sole risk. This limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis. The Content may vary depending upon the User's browser limitations. PVR, or its Representatives, including content providers assume no responsibility for the timeliness, deletion, mis or non delivery or failure to store any User communications or personalization settings or deliveries. No action should be taken or omitted to be taken in reliance upon information on the PVR Website. Users should obtain specific professional advice concerning specific matters and PVR or its Representatives accepts no responsibility for any loss resulting from reliance on any information or Content contained on the PVR Website or in respect of any information on any other sites to which the PVR Website may be linked. You expressly agree that PVR or its Representatives are not responsible or liable for, and shall be released and held harmless from: telephone, electronic, hardware or software program, network, Internet, or computer malfunctions, failures, or difficulties of any kind; any conditions or events of force majeure or beyond the reasonable control of PVR or the PVR Website that may cause any or all of the Services to be disrupted or corrupted; "Force Majeure" shall mean and includes without limitation riots, floods, earthquake, storm, terrorist activities or actions, war, act of God, civil disturbance of any nature whatsoever, any governmental or municipal action or the failure of any telephonic or electronic equipment hardware or software programmes, network, Internet, virus corruption or other failure or malfunctions of any kind or any other event analogous to the foregoing. any printing or typographical errors in any materials or Content associated with or with respect to any or all of the Services; any and all losses, damages, rights, claims and actions of any kind in connection with or resulting from participation in any or all of the Services or the acceptance, possession, or use of any prize or prizes with respect to any Service, including without limitation, personal injury, death, and property damage, and claims based on publicity rights, defamation, or invasion of privacy. None of the above shall be taken to exclude liability for fraud.

INDEMNIFICATION

In consideration of your use of the PVR Website you agree and undertake to defend, indemnify, and hold harmless PVR and its Representatives from all liabilities, claims, and expenses, including attorney's fees, that arise from your use or misuse of the PVR Website. PVR or its Representatives reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with PVR in asserting any available defenses.

TERMINATION AND OPTING OUT

These Terms are enforceable, in full force and effect, until terminated by either you or PVR. Upon termination, you must destroy all Content and materials obtained from PVR, in case you are a PVR Club Class Member you must return the PVR Club Class Member card to PVR, and any and all copies thereof, whether made under the provisions of these Terms or otherwise. The PVR Website reserve the right, in its sole discretion, to suspend or cancel any or all of the Services at any time if a computer virus, bug, or other technical problem corrupts the administration, security, or proper conduct of any or all of the Services or if your conduct fails to conform with these Terms or for any other reason whatsoever. PVR or the PVR Website will immediately terminate any account which it believes, in its sole discretion, is transmitting or is otherwise connected with spamming or any other item listed in clause VI above. In the event you so choose to opt out as a user of any of the Services provided on the PVR Website, upon your request the PVR Website will remove you and your personal information from its data base, thereby canceling your registration and permit you to opt out of further e-mail contact (excepting notification of major changes to the Services provided by the PVR) while still allowing access to the PVR Website.

clauses in these Terms Of Use with respect to representations, warranties, disclaimers, covenants, jurisdiction shall all survive the termination of these TOU by either the concerned PVR Websites or you.

GENERAL INFORMATION

These Terms and the relationship between you and PVR and its Representatives shall be governed by the laws of India. You and PVR agree to submit to the personal and exclusive jurisdiction of the courts located Delhi, India. The failure of PVR to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the you agree with us that the court should endeavor to give effect to the intentions as reflected in these Terms, and all the provisions of these Terms shall remain in full force and effect. This Agreement represents the entire understanding between you and PVR regarding your use of the PVR Website and Services provided, whether on line or offline). PVR reserves the right to change any information on the PVR Website including but not limited to revising and/or deleting Services, features Content, or other information without any prior notice to you.

We remind you again that you have expressly agreed that your use of the PVR Website and Services provided by PVR and on the PVR Website are at your sole risk.You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service or the Terms of Use must be filed within 6 months after such claim or cause of action arose or be forever barred. The section titles in the Terms of Use are for convenience only and have no legal or contractual effect.

Website security- You agree not to corrupt ( or attempt to corrupt) any data or to circumvent ( or attempt to circumvent) any of the security safeguards of PVR Limited or any of its suppliers.

You acknowledge that the internet is not entirely secure and PVR Limited shall take all required steps to safeguard the security of any credit/ debit card and any similar card information you imparts through encryption methods, PVR Limited shall not be responsible / liable for any damage that you may suffer as a result of the loss of confidentiality of any such information.

PVR Logo

PVR is a registered trademark of PVR Limited.

INTERNATIONAL USE

PVR Limited makes no representation that materials on this site are appropriate or available for use in locations outside India. This site is not intended for distribution to, or use by, any person in any jurisdiction where such distribution or use is contrary to local law or regulation. Those who choose to access this site from other locations do so on their own initiative and should inform themselves about and observe any such laws or regulations and consult a professional if in doubt as to the meaning of any part of the content of this site.

SPECIAL OFFERS, PROMOTIONS, COMPETITIONS ("PROMOTIONS"): Any Promotions may be subject to individual terms and conditions made available at the time of such event at PVRCinemas website. Promotion prizes must be taken intact as offered and are not exchangeable or redeemable for cash. If the winner of a major prize is under 18, the prize will be awarded to that person's parent or guardian. If a prize is unavailable, PVR Limited reserves the right to substitute a prize of equal or greater value.

ACKNOWLEDGMENT

This Agreement represents the entire understanding between you and the PVR Limited regarding your relationship with the PVR Limited and supersedes any prior statements or representations. Your access to, and use of, this website and any transactions made on this website will be governed by these Terms and Conditions. By using this website, you represent that you have read, understood and have accepted these Terms and Conditions and agree to be bound by them.

By accessing and using this website the user accepts and agrees to be bound by the Terms and Conditions. Users should check for current Terms and Conditions as these can be updated and changed from time to time.

Definitions

PVR means and includes all the brands working under the head of PVR Limited.

User means the person accessing the website and availing the online booking facility.

Customer includes all the patrons of PVR and also includes the user defined above.

Website means www.pvrcinemas.com

Purchasing tickets online

Cinema tickets are sold by PVR and can be purchased by the user via the online booking system using credit/debit cards.

A nominal convenience fee shall be charged from each user over and above the prescribed value of the ticket. This convenience fee shall be in lieu of the convenience given to the user by PVR and shall not form a part of the value of the ticket.

Tickets & food once ordered cannot be exchanged, cancelled or refunded.

Children aged 3 years and above will require a separate ticket.

The 3D glasses will be available at the cinema for 3D films and must be returned before you exit the premises. 3D Glasses are chargeable (refundable/non-refundable) as per individual cinema policies.

Items like laptop, cameras, knifes, lighter, match box, cigarettes, firearms and all types of inflammable objects are strictly prohibited.

Items like carrybags eatables, helmets, handbags are not allowed inside the theaters are strictly prohibited. Kindly deposit at the baggage counter of mall/ cinema.

Booking of Tickets

The user must provide PVR with the correct information pertaining to the cardholders name, card type, the card number, the card expiry date and the security code on the back of the card (if any) in order to make payment to PVR Cinemas. The user shall be responsible for the correctness of the information provided and shall not be indemnified if the information is wrongly entered whether intentional or unintentional.

The user must ensure the correctness of all details of the booking before finally booking their tickets as PVR will accept no responsibility and will not issue a refund for wrong bookings that are the fault of the user. If the user experiences problems with the booking process, they are to call the helpline number of PVR specified on the booking page. The Portal shall not cancel any bookings once the transaction is completed.

Once the booking has been processed, the user will receive a confirmation e-mail to their e-mail address with all the relevant details of their booking. PVR is not responsible and will not issue a refund to the user for selecting the wrong tickets or if the user does not meet the minimum age requirements for that particular film. The online booking is non transferable and cannot be further sold.

To collect the tickets the user must present the credit/debit card that was used to book the tickets in that particular cinema. The user has to carry the print out of the confirmation mail. The user may procure the ticket from the automatic ticket collection points or they can present the print out to the PVR representative at the ticket counter of the concerned Cineplex. The user shall also carry proof of age for movies certified 'A'.

Unless specified otherwise User is subscribed to PVR & PVR Partner promotions related communication through SMS & Email.

Cancellation of tickets

The booking shall be deemed to be cancelled in the following circumstances:-

  • The booking is valid only for the viewing of the film at a specified multiplex of PVR. The booking shall become valueless and non refundable if not used on the date specified on its face.
  • If, in the opinion of a representative of the PVR, the user is in breach of these Online Booking Terms or is under the influence of drugs or alcohol, or that it is necessary for the safety or comfort or security of other customers or for the protection of property, the representative reserves the right to refuse the entry or request the Customer to leave the multiplex and may if necessary physically remove the Customer from the multiplex or physically restrain the Customer.
  • PVR is required to abide by and enforce the age restrictions as specified by the Law for the time being in force. In the event that an authorised PVR representative is of the opinion that the user does not meet the minimum age requirement and the user cannot provide photographic proof that they are of the required age, PVR will not permit entry to that performance or film.

General Conditions

PVR will do everything possible to ensure the show and operating times of the cinema are true to the advertisements. However due to circumstances beyond PVR's control there may be times that a film has to be cancelled or shown at a different time. In this instance the user may be given a refund of the ticket only. The mode of refund shall be at the sole discretion of PVR. If any show is cancelled or cancellation is done from the management of PVR then the formalities for the same will be taken in to consideration. The user agrees not to bring in any action against PVR in such instance.

The user who has booked for a movie certified as 'A', must provide PVR Cinemas with the relevant proof of entitlement when the tickets are being collected or upon entry to the cinema.

The Company reserves its rights to suspend the operations of any Cineplex/ Multiplex/Audi due to some exigencies and any offer, scheme, promotions shall not be valid/ applicable in respect of such Multiplex/ Cineplex/ Audi. The Company shall not be liable for any losses/ damages arising \ connected with such suspension. This clause shall also be applicable and binding on all Company's agents, partners and agents, partners of its affiliate/ group companies.

Warranties and Indemnification

The user represents that he/she is of sufficient legal age to use this service, and he/she possess the legal right and ability to create binding obligations for any liability he/she may incur as a result of the use of this service.

The user understands that he/she is financially responsible for all uses of this service by him/her and those using his/her login information. The user will supervise all usage of the booking facility under his/her name or account.

The user warrants that all information supplied by him/her and members of his/her household in using the booking facility are true and accurate.

General Terms and conditions

Before entering a promotion, contest read these rules and the site's terms, conditions and privacy information. by entering the promotion, contest you agree to comply with the rules and the site's terms, conditions and privacy information.

  • Contest and promotions are open for participation of all entrants who are 18 years of age or older at the time of entry in the contest.
  • Directors, officers, employees, contractors, and agents of PVR Limited ( hereinafter referred as" Company") and/or its associate, subsidiary or joint ventures, agencies, dealers, retailers, sponsors and any company associated with the promotion/ contest, employees and members of their immediate families (spouses, parents, siblings, and children) are not eligible to participate in this contest.
  • This contest is valid for resident citizens of India Only.
  • Each Promotion will contain a specific time period/ promotion period within which entries will be accepted. The Promotion Period for each Promotion shall be posted on the Company's website with that particular Promotion. Only entries received during the Promotion Period will be accepted and entertained.
  • An individual may enter a Promotion/contest once only. The use of any automated launching or entry software or any other means that permits an entrant to automatically enter repeatedly or in excess of the entry limitations is prohibited. Company is not responsible for lost, late, illegible, stolen, incomplete, invalid, unintelligible, misdirected, technically corrupted or garbled entries, which will be disqualified, or for problems of any kind whether mechanical, human or electronic. Proof of submission will not be deemed to be proof of receipt by Company. All entries must be in English.
  • The selection of contest prizes shall be the exclusive prerogative of Company and Company reserves the absolute right to add or modify the terms and conditions of the present Contest, selection of prizes without giving any notice to the participants and also reserves the absolute right to cancel any part or all of the prizes. Further if the specified prize is unavailable due to unforeseen circumstances Company may substitute another prize of similar or equal value.
  • Company shall conduct the lucky draw (s) as per its sole discretion to announce the winner of the contest. No correspondence, queries on the method/ manner of conducting the luck draw(s) shall be entertained by Company from any party/ individual in any circumstances whatsoever. The winner name(s) shall be intimated individually either through phone call or SMS on the mobile number given by the participant or any other mode as decided by the Company with that particular Promotion/ contest. If in the course of the contest, prior to confirming the winner's identification and address, the phone line drops out or becomes disconnected for any reason, Company shall not be responsible for awarding such prize to that caller and will go to next available caller. The winner shall be responsible to provide the certified ID proof , residence proof, PAN details as and when demanded by the Company.
  • All prizes must be collected with in 60 days of wining or as mentioned with that particular Promotion. Company shall not notify the winner about the time remaining it shall be the sole responsibility of the winner(s) to claim their prize(s). All unclaimed prizes after the 60 days from wining date will be forfeited/ disposed of by Company. Further in the event winner choose not to accept / claim the prize then it may be awarded to the next winner/ runner-up at the sole discretion of the Company.
  • Prizes shall be delivered at the address given by the participants, in the event of time based contests, which include events/ screening of movies( cinematographic films)it shall be the sole responsibility of the winner(s) to collect the prize(s) ( passes etc.) from the related screening movie theatre within the specified time with that particular Promotion. Further if winner is unable to provide the Company with sufficient proofs etc. as demanded for identification purpose then Company reserves the forfeit participant (s) / winner claim and further it may be awarded to the next winner/ runner-up at the sole discretion of the Company on the fulfillment of terms as conditions.
  • Winner shall be solely responsible for any additional cost inclusive of transportation, insurance incidental expenses ( if any) to be required to claim/ avail the winning prize. The winner have to bear all the all the applicable tax component as per the Income tax prevailing rules from time to time. All gift/ prices shall be subject to TDS as per income tax act 1961.
  • Prizes/ gifts are subject to availability ,non- negotiable, non transferable, and not redeemable for cash. The person who originally entered in the contest/ promotion can be awarded the prize. Further no other family members, friends, associate or any other person will be able to participate on other person's behalf in any circumstances whatsoever.
  • By participating in the contest / promotion all winner grants Company to use their names photograph, likeness, voice, prize information, and biographical information for publicity, marketing and promotional purposes for this and other future contests/ promotions and waive any claim of royalty , right or remuneration for such use. Shall always.
  • Information details of various third parties and product on its( Company's) theatre premises or website is for informational purpose only and constitute neither endorsement nor a recommendation. Licenses and warranties , if any regarding the third Party( ies) product/ services shall always bind and take effect between the participant and the third Party . Winner expressly agreed that any claim with respect to third Party (ies) Product/ services as wining prize/ gift including but not limited to defect in manufacturing /quality/ services / item/ warranty shall be raised directly to the third Party(ies) or it supplier directly and Company shall not be responsible in any circumstances whatsoever. Winner also agrees to use the Product/ services at its own risk and responsibility.
  • Company shall not be responsible/ liable in the event of any loss, damage ( including but not limited to direct, indirect or consequential damage) arising from personal injury or death, or loss, or damage to property which is suffered or sustained in connection with the contest/ promotion or the prize(s) gifts.
  • These terms and conditions are governed in accordance with the laws of India. Any Dispute shall be subject to jurisdiction of exclusive courts in Delhi.
  • Participants in this contest implies acceptance of all the terms and conditions hereof
  • In addition to above stated general terms and conditions , other conditions specific to the contest may be imposed by the Company, sponsors. Participants are requested to refer to such terms and conditions which may be displayed separately on the relevant contest page.
  • Any failure by an entrant, including any prize winner, to comply with any of the Rules or the Site's Terms, Conditions and Privacy Information may result in disqualification from the Promotion. All entries, whether they are eligible entries or ineligible entries, are the exclusive property of Company. Company is not responsible for any typographical errors in the Rules or in any other communication surrounding a Promotion or for any technical malfunction or error relating to the Promotion. Company reserves the right to amend or interpret the Rules at any time, upon published notice to participants on its website. Promotion participants agree to release, indemnify, and hold harmless Company and its directors, officers, employees and agents from any and all liability regarding the Promotion, including any injuries, losses, or damages (compensatory, direct, incidental, consequential, or otherwise) regarding the use or misuse of any Prize, any event beyond Company's control resulting in the disruption, cancellation, or postponement of the receipt of the Prize, or any typographical errors or technical malfunctions associated with the Promotion. Company reserves the right to disqualify any entry that it, in its sole discretion, determines :
    1. to be in violation of the Rules,
    2. submitted by fraud or by tampering with the entry process, or
    3. contains inaccurate or fraudulent information. any attempt by any individual to deliberately damage the site or undermine the legitimate operation of the promotion is a violation of criminal and civil laws. in the event such an attempt occurs, company reserves the right to seek damages from such individual to the fullest extent permitted by law.
  • Comments and materials sent to Company including feedback and other communications of any kind as well as submissions of work as an entry in any contest / promotion held on this website or theatre premises, shall be deemed to be non confidential. Further Company shall be free to reproduce, distribute, publicly display such feedback, contest entries without limitations or obligations of any kinds as also to use any ideas, concept, know how or techniques contained in such feedback or contest or entry for any purpose.
  • Company also reserves the right to summarize analyze data that we collect and also reserves the right to publish, distribute , share summaries of the data collected with sponsors or other business partners without limitation or obligations of any kind.
  • These rules may be amended time to time at the sole discretion of Company. Company reserves the right to discontinue the promotion /contest at any stage.

PVR Privilege Program Terms & Conditions

These terms and conditions govern the overall PVR Privilege loyalty program designated for pilot locations only.  The PVR Privilege program consists of both a free program - PVR Privilege Silver tier - and a paid membership program - PVR Privilege Gold tier (collectively “the Program”) brought to you by PVR Cinemas Ltd. (collectively "we," "us," "our," "ours", “PVR Cinemas”). Your participation or use of any membership or related benefits in the Program ("Membership") at any time subjects Indiaer ("you," "your," "yours," "Member") to the provisions of these terms and conditions, as amended from time to time.

Membership and benefits valid in select locations only:

Pune properties: PVR Market City Mall, PVR Inorbit Mall, PVR Nitesh Hub, Koregaon Park;
Chandigarh properties: PVR Elante Mall, PVR Centra Mall
Mohali properties: PVR North Country Mall, Mohali

  1. MEMBERSHIP AND GENERAL TERMS/CONDITIONS
    1. The Program as described herein represents a new pilot program for PVR; membership, and certain of the applicable benefits are available only at select locations as set forth above.  Members of the Program agree to these terms and conditions (“Agreement”), as published and subject to periodic update at www.pvrcinemas.com/loyalty.
      This Agreement replaces all previously published information, and PVR Cinemas may change this Agreement, in whole or in part, at any time without notice, even though changes may affect rewards and benefits earned before such changes. 
    2. By enrolling in the Program, Members agree to receive advertising, marketing materials and other Program communications. Members will be asked to provide a Mobile number, email address, name, date of birth in order to receive benefits and reward notifications. We expect Members to submit and maintain accurate and current user information in connection with their Memberships. 
    3. Membership is valid at participating PVR Cinemas locations. Membership is open to residents of India who are 13 years of age or older. If a Member is between 13 and the age of majority in his/her state or jurisdiction, the Member, by enrolling in the Program, acknowledges that he/she has obtained permission to do so from a parent or legal guardian. PVR Cinemas does not knowingly collect information about individuals under 13 years of age. If you are a parent or guardian or other person and become aware of information collected from an individual under 13 years of age, please contact PVR Cinemas immediately at the Program website at www.pvrcinemas.com/loyalty and your ward’s details will be expunged from the system. Kindly allow us 15 days' time to remove these details.
    4. Membership accounts, benefits, special offers, and rewards(i) are nontransferable, except to a new membership account for the same member in the case of a lost or stolen account number, (ii) have no cash value and are not gift cards or gift certificates, (iii) may not be offered for resale, and (iv) are not redeemable for cash under any circumstance unless required by law. Accumulated rewards and special offers do not constitute property of the Member, nor are accumulated rewards transferable by the Member upon death, as part of a domestic relations matter or otherwise. Points and Rewards may not be used toward the purchase of PVR Cinemas gift cards.
    5. Entities or persons using the Program for profit are not eligible to become or remain Members or to accumulate rewards. Membership is intended for individual use only, and is not available to organizations, legal entities or groups such as, but not limited to businesses, non-profits, etc. Abuse of the Program, including failure to follow this Agreement, may result in cancellation of the Member’s Account, future disqualification from participation and forfeiture of all rewards accrued, in addition to other remedies available to us under applicable law. In connection with the enforcement of any provision of this Agreement governing the Program, PVR Cinemas reserves the right to take appropriate legal action as it deems necessary and will be entitled to recover damages, legal fees and court costs as allowed by law.
    6. Members may choose to cancel their Membership at any time by sending a mail to feedback@pvrcinemas.com
      We may terminate a Membership, including any associated accounts, without notice, for any reason in our sole discretion, including, without limitation, our belief that continued use of such Membership would violate any provision of this Agreement or applicable law, or would otherwise be harmful to our interests. In the event of any such termination by PVR Cinemas existing rewards will be valid until stated expiration date, unless earned rewards were a result of fraudulent behavior. Rewards and special discounts earned as a result of fraudulent behavior will be forfeited.
      We may terminate or alter any or all of the benefits available under the Program at any time with or without notice. In the event of our termination of the Program, at our election we may maintain Membership benefits until expiration of special offers.
    7. Privacy Policy: The information provided by the Member is subject to and will be handled according to the PVR Cinemas Privacy Policy, available at pvrcinemas.com/privacy-policy

  2. BENEFITS

    The Program entitles Members to the following rewards, special offers, and other Membership benefits.

    1. Accumulation of points - PVR Privilege Silver tier. PVR Privilege members receive 2 PVR Privilege Points per 100 Rupees spent on ticket purchases, and 4 PVR Privilege Points at participating PVR Cinemas by presenting their member account number during the respective transactions, either within the Cinema premise or online at PVR Cinemas.com.  Points will generally be credited within 24 hours of the transaction.
      Points earned by Silver tier members expire after a period of 12 consecutive months without a box office, kiosk, online, or concession purchase utilizing the member account number.
    2. Accumulation of points - PVR Privilege Gold tier. PVR Privilege Gold tier members receive 5 points per 100 Rupees spent on purchases at a participating PVR Cinemas location by presenting their member account number during box office and concession stand transactions, or online at pvrcinemas.com.  Points will generally be credited within 24 hours of the transaction.
      PVR Privilege gold tier membership is valid for a period of 365 days after enrollment, and unless renewed, the membership will be downgraded to Silver tier upon the expiry of the membership.
    3. Ineligible Purchases. The following purchases or products are NOT eligible toward earning points:

      • Tickets and/or F&B items at PVR Cinemas Directors Cut, PVR Opulent - Ghaziabad, or passes or free admissions of any sort.
      • In conjunction with a complimentary Movie voucher of any sort.
      • Initial purchase of gift cards; gift cards are eligible toward earning rewards upon REDEMPTION at the participating PVR Cinemas locations but NOT upon initial purchase.
      • Auditorium or theatre rental fees.
      • Tickets purchased for a group or an organization via bulk booking process
      • Concession purchases as a part of a group or organization via bulk booking.
      • Ticket purchases that are refunded.
      • Purchases made at a sublet space within an PVR Cinemas location.
    4. PVR Privilege Reward Vouchers:  Accumulate 50 points on purchases made at participating PVR Cinemas locations and the Member will be eligible to activate a Rewards Voucher worth Rs. 50. 
      As soon as a cumulative value of 50 points are earned during a valid membership of either tier, 50 PVR Privilege points would be automatically redeemed towards issue of a Reward Voucher worth Rs. 50.
      PVR Privilege Silver tier members can use such vouchers towards purchase of F&B items, whereas PVR Privilege Gold tier members can use their vouchers for both F&B as well as ticket transactions.
      Maximum qualifying transactions per day is 10 tickets per account; maximum qualifying earn per day is Rs. 8000 per account. These transaction limits may be lifted for special events. The reward vouchers will be reflected in the Member’s account. Reward vouchers have no cash valueAll earned reward vouchers are valid for 4 months from date of issuance at which time they will expire. A Member may redeem his/her earned and unexpired Rewards at participating PVR Cinemas locations in India by (1) presenting his/her Membership number in connection with a purchase and (2) notifying the PVR Cinemas employee at the time and point of sale that they want to redeem the reward.
    5. Birthday Promotion.  If a Member has provided a date of birth, a “birthday gift” will be loaded onto the account on the first day of the birthday month that is entered into the Member’s profile.  Offer is valid for 30 days from the date of issuance at which time it will expire. 
    6. Combo Upgrades.  PVR Privilege Gold tier members will receive up to 4 upgrades on Popcorn+ Pepsi combo per year (from Large combo to Couples Large combo) via a Voucher sent to their registered mobile numbre. Combo upgrades cannot be combined with any other promotional offer.
    7. Other Benefits.  From time to time, PVR Cinemas, at its discretion, may offer additional benefits and events to its Members.  For example
      • At any given time PVR Cinemas may host a special PVR Privilege Member’s only movie screening on a Paid basis at select theatres in certain locations.  In order to take part when a screening becomes available, Program Members must have their accounts in an Active state, and should have provided us a valid email ID.  If selected to participate, Members will be notified of these screenings via email.
    8. Mobile Number to be provided at the time of transaction.  To be eligible for membership benefits and to earn points your Mobile number must be (i) presented when purchasing tickets at the box office, (ii) entered into the appropriate area of the URL on the transaction page for purchases at www.pvrcinemas.com, or (iii) presented at the concession stand.  It is the Member’s responsibility to present the mobile number in condition to be entered at the time of the transaction.
      To earn or apply benefits, the Membership account must be active at the time of purchase.  Members will NOT be credited retroactively for purchases made without an active account presented at the time of purchase.
       PVR Cinemas is not responsible for use or redemption of rewards from an account that has been lost, stolen, or otherwise used without Member’s permission.
      All rewards are the property of PVR Cinemas.
  3. MANUAL ADJUSTMENTS

    If upon the entry of mobile number, the computer is inaccessible or in case of any event outside our control, original ticket and F&B receipts should be retained  by Members for credit by contacting PVR Customer Service at feedback@pvrcinemas.com.  Receipts or tickets are required for manual adjustments.  No more than two manual adjustments will be allowed per account in a single calendar month.  Manual adjustments will not be made for purchases made beyond 30 calendar days from date of original purchase.  PVR Cinemas reserves the right to refuse manual adjustments in the event of suspected abuse of the program or fraud.

  4. PVR Privilege Silver tier fee.

    There is no membership fee for the PVR Privilege Silver tier program.  PVR Privilege Silver tier members may cancel their membership at any time as described above in Paragraph 1(f).  PVR Privilege Silver tier members may upgrade to the PVR Privilege Gold tier at any time with payment of the charges for PVR Privilege Gold tier in effect at the time of upgrade. 

  5. Charges for PVR Privilege Gold tier

    The annual PVR Privilege Gold tier membership fee is Rs.0.
    Membership can be secured into the Gold tier by means of purchase of F&B voucher package, the charges of which varies by market. To determine the F&B voucher applicable to your market, see the URL specific to your location at www.pvrcinemas.com/loyalty
    Members will get F&B Vouchers worth the value of the bundle via SMS within 30 minutes of buying the package, and these vouchers have a validity of ONE year from the date of issue.
    6. PVR Privilege Silver tier Term and Renewal.
    The PVR Privilege Silver tier membership is nominally for one year, with a provision for auto-renewal as long as the account stays in an active status.  After 2 years (24 consecutive months) of non-use, the benefits of the Program will not be accessible and we may cancel the account.

  6. PVR Privilege Gold tier Term and Renewals

    The PVR Privilege Gold tier membership term extends to one year from the date of payment for Membership enrollment. Renewals within a current term extend the existing expiration date by one year from end of the prior term. Renewals after expiration commence on the date of renewal and expire one year from the renewal date.  If no renewal has occurred, or if the Member voluntarily cancels his or her Premiere Membership, the Member’s account will be automatically converted into the PVR Privilege Silver tier program unless the Member requests to be removed from the Program in its entirety.  If continuing with a PVR Privilege Silver tier membership, the Member will retain their existing points balance but those will only be utilized towards vouchers and benefits earned per the unpaid membership program.  After 2 years (24 consecutive months) of non-use, the benefits of the program will not be accessible and we may cancel the account.

  7. DISCLAIMERS: LIMITATION OF LIABILITY

    USE OF THE PROGRAM AND ANY OF ITS ASSOCIATED BENEFITS IS AT MEMBER’S SOLE RISK. THE MEMBERSHIP BENEFITS ARE PROVIDED ONLY ON AN "AS IS" AND "AS AVAILABLE" BASIS. PVR CINEMAS AND ALL OF ITS AFFILIATES, DIRECTORS, OFFICERS AND AGENTS (COLLECTIVELY "MEMBERSHIP PROVIDERS") EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. MEMBERSHIP PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES  RESULTING FROM (i) USE OR THE INABILITY TO USE THE PROGRAM OR ANY BENEFITS THEREOF; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED VIA USE OF THE PROGRAM; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF MEMBER’S PROGRAM DATA; OR (iv) ANY OTHER MATTER RELATING TO THE PROGRAM.  

  8. JURISDICTION

    This Agreement, and the respective rights and obligations of the parties hereunder, shall be governed by the Jurisdiction of New Delhi.

  9. ACKNOWLEDGMENT

    This Agreement, including all documents referenced herein, represents the entire understanding between us and any user of the Program with respect to the Program and supersedes any other agreements, statements or representations. Headings used in this Agreement are for reference only and shall not affect the meaning of any terms. Any use of any portion of the PVR Privilege Program is deemed to have accepted the terms and conditions of this Agreement.

  10. CHANGES TO THIS AGREEMENT

    We may change the terms of this Agreement at any time without notice or liability by posting a revised Agreement on the Member Program website located at pvrcinemas.com. Any change shall take effect immediately upon posting, unless otherwise provided. You may view the current version of this Agreement at any time online at www.pvrcinemas.com/loyalty .You may also obtain a copy at contacting us at feedback@pvrcinemas.com

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