|Amount Payable||INR 300|
|Bundled F&B Coupons||F&B vouchers worth INR 300. These vouchers are valid for 1 year from the date of issuance|
|Value of Points||1 PVR Privilege Point = INR 1|
|Earning rules||Earn 5% PVR Privilege Points on ticket spends|
|Earn 5% PVR Privilege Points on F&B spends|
|Redemption System||Vouchers worth INR 50 will be sent to your registered mobile number, when you cross 50 points|
|Select tier m-vouchers valid on redemptions on spends on tickets as well as on F&B|
|Points expiry||365 days|
|M-voucher expiry||90 days|
|Other benefits||Combo upgrade vouchers sent to your registered mobile number after your second visit (Maximum of 4 per annum)|
|Birthday Bonus (30 PVR Privilege points)|
PVR Privilege Club is a Loyalty program that rewards patrons for attending participating PVR Cinemas. Members get to earn Points on their spends on Tickets and on F&B items, and those Points are used to generate vouchers that can be applied to future purchases of tickets and/or F&B.
PVR Privilege Club is a card-less program, where your Mobile number acts as your Unique identifier. Members need to provide their registered mobile number every time they transact at PVR in order for us to credit the appropriate number of Points into their account. There are no hassles of carrying a card with this program.
All spends on purchase of Tickets and Food & Beverages made at our cinemas or on our website (www.pvrcinemas.com) earn points under the PVR Privilege Program.
Members can track their points and reward vouchers through the following means:
Note: It may take up to 72 hours from a given transaction for points and vouchers to be credited in an account
Your mobile number acts as the Identifier in this program. Hence you must provide the number upon making your transaction at PVR cinemas or our website, in order for us to credit points for that transaction to your account.
Transactions made without entry of mobile number cannot be tagged to an account under the PVR Privilege program. Hence, you must never forget to provide your mobile number for every transaction.
After the points value of a member reaches or exceeds 50, the program back-end automatically redeems 50 points from their total and converts it into a Reward Voucher worth INR 50. This voucher can be applied towards future transactions at PVR Cinemas or at our website.
You can re-generate an SMS with details of your outstanding points and available vouchers by doing the following:
You can become a member of the PVR Privilege in one of the following ways:
You should update your profile so that we may be able to send you personalized offers, and special birthday bonuses as applicable to your tier.
You pay INR 300 and give your mobile number, in order to enroll into the Select Tier of the PVR Privilege program for one year. You will immediately get 3 complimentary F&B vouchers (INR 100 each) via SMS, which you can redeem at once! That's not all!.
You earn PVR Privilege points @5% on spends on tickets and on F&B by quoting your number during every transaction. Redemption is automatic - the moment you reach or exceed 50 points, you will receive vouchers worth INR 50 each via SMS on your registered mobile number. These vouchers can be used at Box Office or F&B counters at our cinemas, and on our website.
Your points are valid for 12 months, and your vouchers for 90 days.
There's more! Select tier members get up to 4 F&B combo upgrade vouchers per year. With these Combo Upgrade vouchers, you get upgraded to Couples' large combo; but have to pay only for a Large combo.
And let's not forget the 30 PVR Privilege points as your birthday bonus. Didn't we promise more for less?
You can use your Reward vouchers in the following ways:
You can use multiple vouchers of one type in one transaction, provided the total face value of the vouchers does not exceed the value of the purchased item. E.g. you can use up to Two vouchers of Rs. 50 to pay for a Rs. 100 item at PVR.
Your PVR Privilege points are valid for one year from the date of issue.
Your PVR Privilege Reward vouchers are valid for 90 days from the date of issue.
You can update your personal profile information such as your full name, email ID, date of birth etc. by means of following methods:
Note : In both the above instances, you can update your profile information fields EXCEPT your mobile number. For information on how to update your mobile number, pls read below.
If you would like to update your mobile number, you can send us an email at firstname.lastname@example.org We will update your PVR Privilege Account and transfer previously accrued points and vouchers. Kindly allow us up to 72 hours to effect this change.
If you have any questions or need more information about your account, first check the Transactions History tab on the MyProfile page of our website. If your doubts still persist, please Contact us at email@example.com with your query and we will revert to you.
As on the date of writing, your points and vouchers are valid only in the city you enrolled originally in.
However, the PVR Privilege program is being progressively rolled out across the country. So, you will soon be able to use your membership across all PVR cinemas!
These terms and conditions govern the overall PVR Privilege loyalty program designated for pilot locations only. The PVR Privilege program consists of both a free program - PVR Privilege Silver tier - and a paid membership program - PVR Privilege Select tier (collectively “the Program”) brought to you by PVR Cinemas Ltd. (collectively "we," "us," "our," "ours", “PVR Cinemas”). Your participation or use of any membership or related benefits in the Program ("Membership") at any time subjects Indiaer ("you," "your," "yours," "Member") to the provisions of these terms and conditions, as amended from time to time.
Pune properties: PVR Market City Mall, PVR Inorbit Mall, PVR Nitesh
Hub, Koregaon Park;
Chandigarh properties: PVR Elante Mall, PVR Centra Mall
Mohali properties: PVR North Country Mall, Mohali
The Program entitles Members to the following rewards, special offers, and other Membership benefits.
If upon the entry of mobile number, the computer is inaccessible or in case of any event outside our control, original ticket and F&B receipts should be retained by Members for credit by contacting PVR Customer Service at firstname.lastname@example.org. Receipts or tickets are required for manual adjustments. No more than two manual adjustments will be allowed per account in a single calendar month. Manual adjustments will not be made for purchases made beyond 30 calendar days from date of original purchase. PVR Cinemas reserves the right to refuse manual adjustments in the event of suspected abuse of the program or fraud.
There is no membership fee for the PVR Privilege Silver tier program. PVR Privilege Silver tier members may cancel their membership at any time as described above in Paragraph 1(f). PVR Privilege Silver tier members may upgrade to the PVR Privilege Select tier at any time with payment of the charges for PVR Privilege Select tier in effect at the time of upgrade.
The annual PVR Privilege Select tier membership fee is Rs.0.
Membership can be secured into the Select tier by means of purchase of F&B voucher package, the charges of which varies by market. To determine the F&B voucher applicable to your market, see the URL specific to your location at www.pvrcinemas.com/loyaltyV2.
Members will get F&B Vouchers worth the value of the bundle via SMS within 30 minutes of buying the package, and these vouchers have a validity of ONE year from the date of issue.
6. PVR Privilege Silver tier Term and Renewal.
The PVR Privilege Silver tier membership is nominally for one year, with a provision for auto-renewal as long as the account stays in an active status. After 2 years (24 consecutive months) of non-use, the benefits of the Program will not be accessible and we may cancel the account.
The PVR Privilege Select tier membership term extends to one year
from the date of payment for Membership enrollment. Renewals
within a current term extend the existing expiration date by one
year from end of the prior term. Renewals after expiration
commence on the date of renewal and expire one year from the
renewal date. If no renewal has occurred, or if the Member
voluntarily cancels his or her Premiere Membership, the
Member’s account will be automatically converted into the
PVR Privilege Silver tier program unless the Member requests to
be removed from the Program in its entirety. If continuing
with a PVR Privilege Silver tier membership, the Member will
retain their existing points balance but those will only be
utilized towards vouchers and benefits earned per the unpaid
membership program. After 2 years (24 consecutive months)
of non-use, the benefits of the program will not be accessible
and we may cancel the account.
USE OF THE PROGRAM AND ANY OF ITS ASSOCIATED BENEFITS IS AT MEMBER’S SOLE RISK. THE MEMBERSHIP BENEFITS ARE PROVIDED ONLY ON AN "AS IS" AND "AS AVAILABLE" BASIS. PVR CINEMAS AND ALL OF ITS AFFILIATES, DIRECTORS, OFFICERS AND AGENTS (COLLECTIVELY "MEMBERSHIP PROVIDERS") EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. MEMBERSHIP PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES RESULTING FROM (i) USE OR THE INABILITY TO USE THE PROGRAM OR ANY BENEFITS THEREOF; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED VIA USE OF THE PROGRAM; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF MEMBER’S PROGRAM DATA; OR (iv) ANY OTHER MATTER RELATING TO THE PROGRAM.
This Agreement, and the respective rights and obligations of the parties hereunder, shall be governed by the Jurisdiction of New Delhi.
This Agreement, including all documents referenced herein, represents the entire understanding between us and any user of the Program with respect to the Program and supersedes any other agreements, statements or representations. Headings used in this Agreement are for reference only and shall not affect the meaning of any terms. Any use of any portion of the PVR Privilege Program is deemed to have accepted the terms and conditions of this Agreement.
We may change the terms of this Agreement at any time without notice or liability by posting a revised Agreement on the Member Program website located at pvrcinemas.com. Any change shall take effect immediately upon posting, unless otherwise provided. You may view the current version of this Agreement at any time online at www.pvrcinemas.com/loyaltyV2 .You may also obtain a copy at contacting us at email@example.com