Your privacy is important to pvrcinemas.com. We recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. This information helps us improve your movie going experience with better content, services and opportunities. This policy tells you about the information gathering and dissemination that we conduct. As we continue to grow, this policy may change, so please check back periodically for updates
We ask our users to register when they use the pvrcinemas.com. site and services (collectively, the "Service"). Through our online registration process, we collect a variety of information about the user, which may include, among other things, name of the person registering, location, gender, phone number, email address, user name and password. pvrcinemas.com may also request and collect other information from time to time.
We automatically track information related to use of the Service. This information may include, among other things, URL tracking information, what browser the user is using, the user's IP address, pages and ads viewed by a user and selections or other actions taken on the Service. We may track usage through cookies. A cookie is a small data file written to a user's hard drive. Cookies may be used to, among other things, allow automated log-in and may contain information such as a Login ID or other information about preferences or Internet use. Third party advertisers that we work with may also place cookies on browsers of users of our Service.
We also collect information about your movie preferences. For example, we may collect, among other things, information such as what movies you purchase tickets to or what theatres you attend. We may save information sent or posted to the Service. For example, we may save messages posted in our chat rooms or other message areas or feedback left for other users. We may collect correspondence, such as emails or letters, sent to us. We may collect user responses to online polls, ads, surveys, electronic newsletters and questionnaires.
What we use the information for :
We use the demographic information to enhance your user experience by, among other things, delivering you content that is relevant to your interests. We may use the contact information you provide us to notify you of new services or special deals that we or our partners are offering, to distribute movie related information to you or to conduct surveys or other similar activities. When you register with us, you may choose to opt-out of receiving these notices or mailings from pvrcinemas.com at the time of registration.
pvrcinemas.com does not sell or rent personal information about its customers to any third parties at this time. pvrcinemas.com does, however, perform statistical analyses of customer usage in order to measure interest in, and use of, the various parts of the Company's web site, and the Company may share that information with current and prospective advertisers, and other interested third parties. This information is aggregated data only (such as statistics), and contains no personally identifiable information whatsoever.
pvrcinemas.com. strives to protect the personally identifiable information of the users.
pvrcinemas.com. may disclose the personally identifiable information only on:
expressed authorisation of the user to do so
the provision of the requested service demands so
requirements to comply with the governing law
opportunity to add value to the user
However, pvrcinemas.com may share aggregated statistical information about the use of the pvrcinemas.com. web site with partners and associates for the purpose of research and analysis. Even in these cases, pvrcinemas.com. will strive to protect the individual users' personally identifiable information.
Please note that pvrcinemas.com may sell, share or transfer personally identifiable information about its customers with any successor in interest (e.g. if the Company is sold to a third party). Additionally, in certain cases, pvrcinemas.com may be required to disclose your personally identifiable information when the law requires it, or in response to any demand by law enforcement authorities in connection with a criminal investigation, or civil or administrative authorities in connection with a pending civil case or administrative investigation.
pvrcinemas.com. users should also be aware that if they voluntarily disclose personal information in any chat areas or bulletin boards within the pvrcinemas.com web site, that information might be collected and disseminated by third-parties, and result in, among other things, unsolicited inquiries, messages, and offers from third parties. This third-party conduct is out of the control of the Company.
pvrcinemas.com. has implemented security measures to protect against the loss, misuse and alteration of the information under our control. We protect the secure areas of our Site with a firewall. Although pvrcinemas.com has implemented adequate security measures, the site has contracted Verisign to provide an extra assurance of security. Although, the site is completely virus-free, the User is advised to employ virus scans for extra security, as pvrcinemas.com is not liable for any virus picked up at the time of transmission.
pvrcinemas.com. allows users the option to opt-out of receiving communications from us and our partners at registration. If you decide later to opt-out you can contact us by sending e-mail to firstname.lastname@example.org.
Please note that pvrcinemas.com tries its best to collect data from the most authentic source. However, at any stage, pvrcinemas.com is not liable for any loss, monetary or otherwise, resulting from the usage of their data.
If you have any questions about this privacy statement, you can email us at email@example.com.
PVR is a registered trademark of PVR Limited.
Welcome to pvrcinemas.com (the "PVR Website"). The PVR Website is owned and operated by PVR Limited (herein for brevity referred to as "PVR"). By using or registering for pvrcinemas.com, users and the entities or persons they represent ("User" or "Users") agree to be legally bound and abide by the terms, conditions and notices set forth or referenced herein and any other condition displayed on any of the pages of the PVR Website (collectively, the "Terms" "). PVR reserves the right to change, alter, modify, amend these Terms, from time to time, at its sole discretion without serving any notice to you ("Modifications"). The amended terms and conditions shall override the Terms to extent any such amended term is inconsistent or repugnant to these Terms and all Users shall be bound by such amended Terms. You can review the most current version of the Terms at any time at Terms and Conditions. Your continued use of the PVR Website following the posting of any Modifications constitutes acceptance of the same. If you do not agree to all Terms and conditions mentioned herein, as amended from time to time, you are requested not to access or avail of the Services provided or use the PVR Website. The use of the term Representatives shall include PVR's employees, sponsors, directors, officers, shareholders, agents, representatives, affiliates, subsidiaries, advertising, promotion and fulfillment agencies, consultants and advisors. You are advised that currently transacting on the PVR website to confirm a ticket will cost the user a nominal service fee per ticket. This fee is in addition to the price of the ticket as available at the PVR Cinema ticket counter. You can direct any questions concerning these Terms to:
Attention: Legal Department
61, Basant Lok, Vasant Vihar
send an e-mail to: firstname.lastname@example.org
You agree that you are only authorized to visit, view and to retain a copy of sections/pages of the PVR Website for your own personal use, and that you shall not duplicate, download, publish, modify, hack, tamper with, damage the contents in any manner or otherwise distribute the information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds, and other material on the PVR Website (collectively "Content") for any purpose other than to review movies and promotional information, or to purchase tickets for your personal use, unless otherwise specifically authorized by PVR to do so. You also agree not to deep-link (linking through any other page other than through the PVR Website homepage) to the PVR Website for any purpose, unless specifically authorized by the system administrator of the PVR Website to do so. Except as expressly authorized by the PVR Website, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from such Content. Notwithstanding the above, if no specific restrictions are displayed, you may make copies of selected portions of the Content, provided that the copies are made only for your personal, non-commercial use and provided you keep intact all copyright and other proprietary notices relating to the same. Systematic retrieval of data or other Content from the PVR Website to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from PVR Website is prohibited. In addition, use of the Content or materials for any purpose not expressly permitted in these Terms is prohibited. You agree that you shall not upload, post, reproduce, or distribute for commercial purposes any materials or design, text or graphics or Content on the PVR Website and further you agree that you shall not reproduce or transmit the same, in any form or by any means, electronic or mechanical or otherwise, including by photocopying, facsimile transmission, recording, re-keying or using any information storage and retrieval system without the express written permission of PVR. Permission may be granted only at the sole discretion of PVR.
In consideration of your use of on line information resources, online fora, ticketing services, products, web directory(ies), index(es), general materials and data, including, but not limited to, search services, suggestions and other content (including third party information, products, materials and content) (collectively, all the services provided to you the User, from time to time whether online or offline referred to as the "Services"), you represent that you are a holder of credit card/debit card or such facilities provided by banks and undertake and agree to: (i) provide true, accurate, current and complete information about yourself as prompted by the PVR Website's registration form (such information being the "Registration Data") and (ii) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or pvrcinemas.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, pvrcinemas.com has the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof). "
You will receive a password and account designation upon completing the registration process and you agree that with respect to your account and password: (1) You are responsible for maintaining the confidentiality of your password and account are fully responsible for all activities that occur under your password or account. (2) You will immediately notify the PVR Website of any unauthorized use of your password or account or any other breach of security; and shall be fully liable for all use of your account, including any unauthorized use of your account by any third party including the content of your transmissions through the PVR Website. (3) Agree that you are entirely responsible for any and all activities that occur under your account. (4) Will ensure that you diligently exit from your account at the end of each session. (5) PVR will not be liable for any loss or damage arising from any misuse of your password by any person due to any reason whatsoever. (6) Understand and acknowledge that PVR cannot and will not be liable for any loss or damage arising from your failure to comply with these requirements.
Access and use of password protected and/or secure areas of the PVR Website is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the PVR Website shall be liable to criminal action and/or such other action as per applicable laws.
By posting information in or otherwise using any communications service, message board, newsgroup, software library, or other interactive services that may be available to you on or through the PVR Website, you agree that you will not upload, post, or otherwise distribute or facilitate distribution of any content including text, communications, software, images, sounds, data, or other information that: is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, tortious, contains explicit or graphic descriptions or accounts of sexual acts (including but not limited to sexual language of a violent or threatening nature directed at another individual or group of individuals), stalk, threaten or otherwise violate the legal rights of others or otherwise violates these Terms; victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability; infringes on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any person or other entity; constitutes unauthorized or unsolicited advertising, junk or bulk e-mail (also known as "spamming"), chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling; contains software viruses or any other computer code, files, or programs that are designed or intended to disrupt, damage, or limit the functioning of any software, hardware or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any third party; or impersonates any person or entity, including any employee or representative of PVR; create a false identity or forged e-mail address or header, or otherwise attempt to mislead others as to the identity of the sender or the origin of the message; transmit any material that contains viruses, trojan horses, worms, time bombs, cancelbots, or any other harmful or deleterious programs; violate any laws including an acts, rules, guidelines or regulations, regarding the transmission of technical data or software through the use of the Services provided at or by the PVR Website; advertise or offer to sell or buy any goods or services for any non-personal purpose; interfere with or disrupt networks connected to the Services provided by the PVR Website or violate the regulations, policies or procedures of such networks; you also agree that you will not harvest or collect information about the Users or members of the PVR Website or use such information for any purpose including transmitting or facilitating transmission of unsolicited bulk electronic e-mail or communications, without their consent. You further agree that you will not knowingly solicit or collect personal information from a child 12 years old or younger without appropriate prior verifiable parental consent.
PVR is not responsible for screening, policing, editing, or monitoring the content posted by Users of communications services, message boards, newsgroups, software libraries, or other interactive services that may be available on or through the PVR Website. If notified of allegedly infringing, defamatory, damaging, illegal, or offensive content, the PVR Website may investigate the allegation and determine in its sole discretion whether to remove or request the removal of such content. Notwithstanding the foregoing, PVR does not assure prompt editing or removal of questionable content after online posting. Accordingly, you understand and acknowledge that PVR shall not be liable for any action or inaction with respect to conduct, communication, or Content on the PVR Website.
By posting or submitting content to any User-submit areas of the PVR Website, including discussion groups, you automatically grant, or warrant that as the owner of such content you expressly grant, the PVR a perpetual, irrevocable, non-exclusive right and license to use, reproduce, display, perform, adapt, modify, publish, translate, sublicense, copy, distribute, have distributed, and promote the content in whole or in part worldwide and/or to incorporate it in other works in any form, media, or technology now known or hereafter developed for the full term of any copyright that may exist in such content; and warrant and represent that you own or otherwise control all of the rights to the content and that public posting and use of your content by the PVR Website will not infringe or violate the rights of any third party. You also permit any other User to access, store, or reproduce the Content for that User's personal use as per these Terms
The Website may contain links to other Websites( "linked sites") the linked sites are not under the control of PVR Limited and PVR Limited shall not be responsible for the contents of any such linked site. These links are provided to you as part your convenience. Linked sites may contain information or material that you may find inappropriate or offensive. Should you, via linked sites contained on the PVR Website, view content that is not provided by the PVR Website, you do so at your own risk, as such content will not have been developed, checked for accuracy, or otherwise reviewed by the PVR Website, You understand and acknowledge that the PVR Website is not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such third party/ Linked sites, nor for any damages or losses caused by any delays, defects or omissions that may exist in the services, information or other content provided in such third party site, whether actual, alleged, consequential or punitive nor does PVR assume the responsibility of provision of content on or links to such third party/ Linked sites. The inclusion of such a link does not imply endorsement of third party/ Linked sites by PVR or its Representatives.
You understand, acknowledge and agree that the PVR Website is the copyrighted property of PVR Limited, in the absence of any contrary indication. You understand and acknowledge that the PVR Website and its Content is protected by copyrights, trademarks, patents, trade secrets, or other proprietary rights and laws, and that these rights are valid and protected in all forms, media, modes of distribution, and technologies existing now or hereinafter developed. All Content and source codes is copyrighted individually or as a collective work under applicable copyright laws and treaties, and PVR owns all copyrights in the selection, coordination, arrangement, style of presentation, as now presented or as presented in the future, and enhancement of such Content and as databases pursuant to applicable laws and treaties.
In preparing the PVR Website, we have endeavored to offer current, correct and clearly expressed information. However, since inadvertent errors of omission and commission can and do occur and since relevant laws and regulations often change, the Content and provision of Services may be neither current nor accurate. Further, the Content and information contained on the PVR Website is intended to provide general guidance on matters of interest. Nothing on the PVR Website constitutes professional advice, nor does any information on this PVR Website constitute a comprehensive or complete statement of the issues discussed.
ALL CONTENT AND THE SERVICES INCLUDED AT OR AVAILABLE THROUGH THE PVR WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS FOR YOUR USE. THE CONTENT AND SERVICES ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. PVR, DOES NOT WARRANT THAT THE CONTENT OR ANY SERVICE IS ACCURATE, RELIABLE OR CORRECT; THAT THE PVR WEBSITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE CONTENT IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE SITE IS SOLELY AT YOUR RISK.
The User agrees that he / she must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. PVR shall not be liable for any decision made or action taken by the User or others based upon reliance on information or materials obtained through use of the Service. We take cognizance of the fact that the User is acting in his or her own best interest and transacting at his or her own risk. Prior to the execution of any transactions the User should make himself / herself aware of all the terms and conditions governing the transaction.
All transactions on the PVR Website, monetary and otherwise, are non-refundable, non-exchangeable and non-reversible, save and except in the event of proven gross negligence on the part of PVR or its representatives, in which event the User agrees that the User shall only be entitled to a refund of the amount actually paid by the User and actually received by PVR with respect to the purchase of tickets/ updates of member accounts/ purchase of virtual cards / gift voucher amounts / whether through the use of virtual card, credit card charge, card debit card, smart card or cash, which amount shall constitute liquidated damages. PVR or its Representatives shall not be liable for refund of any amount paid for purchasing tickets on line or availing any other Services on the PVR Website, save and except in the event of proven gross negligence on the part of PVR or its Representatives, then PVR or its Representatives, as the case may be, shall pay liquidated damages amounting to the actual amount paid by the User and actually received by PVR with respect to the purchase of tickets/ updates of member accounts/ purchase of virtual cards / gift voucher amounts / whether through the use of virtual card, credit card charge, card debit card, smart card or cash, which amount shall constitute liquidated damages.
UNDER NO CIRCUMSTANCES SHALL PVR OR ITS REPRESENTATIVES BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THE PVR WEBSITE. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF PVR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, PVR'S LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT OF THE AMOUNT ACTUALLY PAID FOR BY ANY USER WHILE AVAILING ANY OF THE SERVICES ON THE PVR WEBSITE.
The PVR Website features a lot of content that is provided by third parties. PVR, its Representatives or any of its data or content providers shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon. In the event of the User suffering any loss or damage pursuant to reliance on such information and/or Content on the PVR Website or any third party website or due to the use of services, PVR or its Representatives shall not be liable in any manner and the User shall use such information at its sole risk. This limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis. The Content may vary depending upon the User's browser limitations. PVR, or its Representatives, including content providers assume no responsibility for the timeliness, deletion, mis or non delivery or failure to store any User communications or personalization settings or deliveries. No action should be taken or omitted to be taken in reliance upon information on the PVR Website. Users should obtain specific professional advice concerning specific matters and PVR or its Representatives accepts no responsibility for any loss resulting from reliance on any information or Content contained on the PVR Website or in respect of any information on any other sites to which the PVR Website may be linked. You expressly agree that PVR or its Representatives are not responsible or liable for, and shall be released and held harmless from: telephone, electronic, hardware or software program, network, Internet, or computer malfunctions, failures, or difficulties of any kind; any conditions or events of force majeure or beyond the reasonable control of PVR or the PVR Website that may cause any or all of the Services to be disrupted or corrupted; "Force Majeure" shall mean and includes without limitation riots, floods, earthquake, storm, terrorist activities or actions, war, act of God, civil disturbance of any nature whatsoever, any governmental or municipal action or the failure of any telephonic or electronic equipment hardware or software programmes, network, Internet, virus corruption or other failure or malfunctions of any kind or any other event analogous to the foregoing. any printing or typographical errors in any materials or Content associated with or with respect to any or all of the Services; any and all losses, damages, rights, claims and actions of any kind in connection with or resulting from participation in any or all of the Services or the acceptance, possession, or use of any prize or prizes with respect to any Service, including without limitation, personal injury, death, and property damage, and claims based on publicity rights, defamation, or invasion of privacy. None of the above shall be taken to exclude liability for fraud.
In consideration of your use of the PVR Website you agree and undertake to defend, indemnify, and hold harmless PVR and its Representatives from all liabilities, claims, and expenses, including attorney's fees, that arise from your use or misuse of the PVR Website. PVR or its Representatives reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with PVR in asserting any available defenses.
These Terms are enforceable, in full force and effect, until terminated by either you or PVR. Upon termination, you must destroy all Content and materials obtained from PVR, in case you are a PVR Club Class Member you must return the PVR Club Class Member card to PVR, and any and all copies thereof, whether made under the provisions of these Terms or otherwise. The PVR Website reserve the right, in its sole discretion, to suspend or cancel any or all of the Services at any time if a computer virus, bug, or other technical problem corrupts the administration, security, or proper conduct of any or all of the Services or if your conduct fails to conform with these Terms or for any other reason whatsoever. PVR or the PVR Website will immediately terminate any account which it believes, in its sole discretion, is transmitting or is otherwise connected with spamming or any other item listed in clause VI above. In the event you so choose to opt out as a user of any of the Services provided on the PVR Website, upon your request the PVR Website will remove you and your personal information from its data base, thereby canceling your registration and permit you to opt out of further e-mail contact (excepting notification of major changes to the Services provided by the PVR) while still allowing access to the PVR Website.
These Terms and the relationship between you and PVR and its Representatives shall be governed by the laws of India. You and PVR agree to submit to the personal and exclusive jurisdiction of the courts located Delhi, India. The failure of PVR to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the you agree with us that the court should endeavor to give effect to the intentions as reflected in these Terms, and all the provisions of these Terms shall remain in full force and effect. This Agreement represents the entire understanding between you and PVR regarding your use of the PVR Website and Services provided, whether on line or offline). PVR reserves the right to change any information on the PVR Website including but not limited to revising and/or deleting Services, features Content, or other information without any prior notice to you.
Website security- You agree not to corrupt ( or attempt to corrupt) any data or to circumvent ( or attempt to circumvent) any of the security safeguards of PVR Limited or any of its suppliers.
You acknowledge that the internet is not entirely secure and PVR Limited shall take all required steps to safeguard the security of any credit/ debit card and any similar card information you imparts through encryption methods, PVR Limited shall not be responsible / liable for any damage that you may suffer as a result of the loss of confidentiality of any such information.
PVR is a registered trademark of PVR Limited.
PVR Limited makes no representation that materials on this site are appropriate or available for use in locations outside India. This site is not intended for distribution to, or use by, any person in any jurisdiction where such distribution or use is contrary to local law or regulation. Those who choose to access this site from other locations do so on their own initiative and should inform themselves about and observe any such laws or regulations and consult a professional if in doubt as to the meaning of any part of the content of this site.
SPECIAL OFFERS, PROMOTIONS, COMPETITIONS ("PROMOTIONS"): Any Promotions may be subject to individual terms and conditions made available at the time of such event at PVRCinemas website. Promotion prizes must be taken intact as offered and are not exchangeable or redeemable for cash. If the winner of a major prize is under 18, the prize will be awarded to that person's parent or guardian. If a prize is unavailable, PVR Limited reserves the right to substitute a prize of equal or greater value.
This Agreement represents the entire understanding between you and the PVR Limited regarding your relationship with the PVR Limited and supersedes any prior statements or representations. Your access to, and use of, this website and any transactions made on this website will be governed by these Terms and Conditions. By using this website, you represent that you have read, understood and have accepted these Terms and Conditions and agree to be bound by them.
By accessing and using this website the user accepts and agrees to be bound by the Terms and Conditions. Users should check for current Terms and Conditions as these can be updated and changed from time to time.
PVR means and includes all the brands working under the head of PVR Limited.
User means the person accessing the website and availing the online booking facility.
Customer includes all the patrons of PVR and also includes the user defined above.
Website means www.pvrcinemas.com
Cinema tickets are sold by PVR and can be purchased by the user via the online booking system using credit/debit cards.
A nominal convenience fee shall be charged from each user over and above the prescribed value of the ticket. This convenience fee shall be in lieu of the convenience given to the user by PVR and shall not form a part of the value of the ticket.
Tickets & food once ordered cannot be exchanged, cancelled or refunded.
Children aged 3 years and above will require a separate ticket.
The 3D glasses will be available at the cinema for 3D films and must be returned before you exit the premises. 3D Glasses are chargeable (refundable/non-refundable) as per individual cinema policies.
Items like laptop, cameras, knifes, lighter, match box, cigarettes, firearms and all types of inflammable objects are strictly prohibited.
Items like carrybags eatables, helmets, handbags are not allowed inside the theaters are strictly prohibited. Kindly deposit at the baggage counter of mall/ cinema.
The user must provide PVR with the correct information pertaining to the cardholders name, card type, the card number, the card expiry date and the security code on the back of the card (if any) in order to make payment to PVR Cinemas. The user shall be responsible for the correctness of the information provided and shall not be indemnified if the information is wrongly entered whether intentional or unintentional.
The user must ensure the correctness of all details of the booking before finally booking their tickets as PVR will accept no responsibility and will not issue a refund for wrong bookings that are the fault of the user. If the user experiences problems with the booking process, they are to call the helpline number of PVR specified on the booking page. The Portal shall not cancel any bookings once the transaction is completed.
Once the booking has been processed, the user will receive a confirmation e-mail to their e-mail address with all the relevant details of their booking. PVR is not responsible and will not issue a refund to the user for selecting the wrong tickets or if the user does not meet the minimum age requirements for that particular film. The online booking is non transferable and cannot be further sold.
To collect the tickets the user must present the credit/debit card that was used to book the tickets in that particular cinema. The user has to carry the print out of the confirmation mail. The user may procure the ticket from the automatic ticket collection points or they can present the print out to the PVR representative at the ticket counter of the concerned Cineplex. The user shall also carry proof of age for movies certified 'A'.
Unless specified otherwise User is subscribed to PVR & PVR Partner promotions related communication through SMS & Email.
The booking shall be deemed to be cancelled in the following circumstances:-
PVR will do everything possible to ensure the show and operating times of the cinema are true to the advertisements. However due to circumstances beyond PVR's control there may be times that a film has to be cancelled or shown at a different time. In this instance the user may be given a refund of the ticket only. The mode of refund shall be at the sole discretion of PVR. If any show is cancelled or cancellation is done from the management of PVR then the formalities for the same will be taken in to consideration. The user agrees not to bring in any action against PVR in such instance.
The user who has booked for a movie certified as 'A', must provide PVR Cinemas with the relevant proof of entitlement when the tickets are being collected or upon entry to the cinema.
The Company reserves its rights to suspend the operations of any Cineplex/ Multiplex/Audi due to some exigencies and any offer, scheme, promotions shall not be valid/ applicable in respect of such Multiplex/ Cineplex/ Audi. The Company shall not be liable for any losses/ damages arising \ connected with such suspension. This clause shall also be applicable and binding on all Company's agents, partners and agents, partners of its affiliate/ group companies.
The user represents that he/she is of sufficient legal age to use this service, and he/she possess the legal right and ability to create binding obligations for any liability he/she may incur as a result of the use of this service.
The user understands that he/she is financially responsible for all uses of this service by him/her and those using his/her login information. The user will supervise all usage of the booking facility under his/her name or account.
The user warrants that all information supplied by him/her and
members of his/her household in using the booking facility are
true and accurate.
Before entering a promotion, contest read these rules and the site's terms, conditions and privacy information. by entering the promotion, contest you agree to comply with the rules and the site's terms, conditions and privacy information.
These terms and conditions govern the overall PVR Privilege loyalty program designated for pilot locations only. The PVR Privilege program consists of both a free program - PVR Privilege Silver tier - and a paid membership program - PVR Privilege Gold tier (collectively “the Program”) brought to you by PVR Cinemas Ltd. (collectively "we," "us," "our," "ours", “PVR Cinemas”). Your participation or use of any membership or related benefits in the Program ("Membership") at any time subjects Indiaer ("you," "your," "yours," "Member") to the provisions of these terms and conditions, as amended from time to time.
Pune properties: PVR Market City Mall, PVR Inorbit Mall, PVR Nitesh
Hub, Koregaon Park;
Chandigarh properties: PVR Elante Mall, PVR Centra Mall
Mohali properties: PVR North Country Mall, Mohali
The Program entitles Members to the following rewards, special offers, and other Membership benefits.
If upon the entry of mobile number, the computer is inaccessible or in case of any event outside our control, original ticket and F&B receipts should be retained by Members for credit by contacting PVR Customer Service at email@example.com. Receipts or tickets are required for manual adjustments. No more than two manual adjustments will be allowed per account in a single calendar month. Manual adjustments will not be made for purchases made beyond 30 calendar days from date of original purchase. PVR Cinemas reserves the right to refuse manual adjustments in the event of suspected abuse of the program or fraud.
There is no membership fee for the PVR Privilege Silver tier program. PVR Privilege Silver tier members may cancel their membership at any time as described above in Paragraph 1(f). PVR Privilege Silver tier members may upgrade to the PVR Privilege Gold tier at any time with payment of the charges for PVR Privilege Gold tier in effect at the time of upgrade.
The annual PVR Privilege Gold tier membership fee is Rs.0.
Membership can be secured into the Gold tier by means of purchase of F&B voucher package, the charges of which varies by market. To determine the F&B voucher applicable to your market, see the URL specific to your location at www.pvrcinemas.com/loyalty.
Members will get F&B Vouchers worth the value of the bundle via SMS within 30 minutes of buying the package, and these vouchers have a validity of ONE year from the date of issue.
6. PVR Privilege Silver tier Term and Renewal.
The PVR Privilege Silver tier membership is nominally for one year, with a provision for auto-renewal as long as the account stays in an active status. After 2 years (24 consecutive months) of non-use, the benefits of the Program will not be accessible and we may cancel the account.
The PVR Privilege Gold tier membership term extends to one year
from the date of payment for Membership enrollment. Renewals
within a current term extend the existing expiration date by one
year from end of the prior term. Renewals after expiration
commence on the date of renewal and expire one year from the
renewal date. If no renewal has occurred, or if the Member
voluntarily cancels his or her Premiere Membership, the
Member’s account will be automatically converted into the
PVR Privilege Silver tier program unless the Member requests to
be removed from the Program in its entirety. If continuing
with a PVR Privilege Silver tier membership, the Member will
retain their existing points balance but those will only be
utilized towards vouchers and benefits earned per the unpaid
membership program. After 2 years (24 consecutive months)
of non-use, the benefits of the program will not be accessible
and we may cancel the account.
USE OF THE PROGRAM AND ANY OF ITS ASSOCIATED BENEFITS IS AT MEMBER’S SOLE RISK. THE MEMBERSHIP BENEFITS ARE PROVIDED ONLY ON AN "AS IS" AND "AS AVAILABLE" BASIS. PVR CINEMAS AND ALL OF ITS AFFILIATES, DIRECTORS, OFFICERS AND AGENTS (COLLECTIVELY "MEMBERSHIP PROVIDERS") EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. MEMBERSHIP PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES RESULTING FROM (i) USE OR THE INABILITY TO USE THE PROGRAM OR ANY BENEFITS THEREOF; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED VIA USE OF THE PROGRAM; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF MEMBER’S PROGRAM DATA; OR (iv) ANY OTHER MATTER RELATING TO THE PROGRAM.
This Agreement, and the respective rights and obligations of the parties hereunder, shall be governed by the Jurisdiction of New Delhi.
This Agreement, including all documents referenced herein, represents the entire understanding between us and any user of the Program with respect to the Program and supersedes any other agreements, statements or representations. Headings used in this Agreement are for reference only and shall not affect the meaning of any terms. Any use of any portion of the PVR Privilege Program is deemed to have accepted the terms and conditions of this Agreement.
We may change the terms of this Agreement at any time without notice or liability by posting a revised Agreement on the Member Program website located at pvrcinemas.com. Any change shall take effect immediately upon posting, unless otherwise provided. You may view the current version of this Agreement at any time online at www.pvrcinemas.com/loyalty .You may also obtain a copy at contacting us at firstname.lastname@example.org